Data Deletion | GBI WTC

Data deletion instructions

GBI WTC is committed to respecting and protecting the personal data of our congregation, volunteers, and community members. In accordance with applicable personal data protection laws, you have the right to request the deletion or anonymization of your personal data held by us. This page outlines the procedure for submitting a data deletion request.

1. Submitting a Data Deletion Request

To request the deletion of your personal data, please contact GBI WTC Serpong through one of our official communication channels:

Church office
Official email address
Authorized administrative contact

Requests submitted through unofficial channels may not be processed.

2. Information Required

To allow us to verify and process your request accurately, please provide the following information:

Full name
Contact details used in connection with GBI WTC (email address and/or phone number)
A brief description of the personal data you wish to have deleted
Proof of identity, if requested, for verification purposes

This information is used solely to prevent unauthorized or fraudulent deletion requests.

3. Verification Process

Upon receipt of your request, our administrative team may conduct a verification process to confirm your identity and ensure that the request is valid. This step is necessary to safeguard your personal data and the rights of all data subjects.

4. Processing Timeline

Once your request has been verified, GBI WTC Serpong will process the data deletion or anonymization within a reasonable timeframe, in accordance with:

Indonesia's Personal Data Protection Law (PDP Law)
Applicable regulatory requirements
Internal data governance policies

5. Confirmation of Deletion

You will receive a confirmation notification once your personal data has been deleted or anonymized.

Please note that certain data may be retained where required by law or for legitimate administrative, financial, or accountability purposes. In such cases, the retained data will be securely stored and restricted from general use.

6. Scope of Data Eligible for Deletion

Subject to legal and regulatory obligations, personal data eligible for deletion may include:

Contact information
Event or ministry participation records
Volunteer registration data
Communication records related to church services

Data that must be retained for legal, financial, or pastoral accountability purposes will not be deleted but will be protected in accordance with our data protection standards.